Information on our delivery process and dispatch times for your order.
FREE DELIVERY (3-4 WORKING DAYS) FOR All ORDERS WITHIN MAINLAND UK
Royal Mail is the standard service we use.
FLAT RATE OF £3.99 PER ORDER (5 – 14 WORKING DAYS)
We use Royal Mail International Services for all EU countries including Iceland, Liechtenstein, Norway and Switzerland.
If you require a tracked service or express delivery, please contact us prior to placing your order.
We deliver to all of the following countries.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Please contact us if you have any questions about an order or our delivery methods. You can contact us here and we will do our very best to respond within 24 hours.
If an order is received by 11am Monday to Friday and the items you have ordered are in stock, we will process and dispatch your items that day. Orders placed on a Saturday, Sunday or Public Holiday will be processed on the next full working day.
If your order contains an item which is out of stock but expected within 3 days we will hold the order until it is complete, and if not completed will part-ship after that period. We will let you know if an item is unavailable. There are no further carriage charges applied to back ordered items.
It helps us, as well as you, if the delivery address you provide will be occupied during normal working hours (8am-6pm). Some services require a signature and so ‘leaving by the bins’ and other suggestions are not suitable options.